Viper Guard Limited – safety and security for commercial vehicles and trailers.

The team of experienced advisors at Viper Guard will give you advice and information on a full range of safety and security products for trucks, vans and trailers. Simply call 0870 190 0010 or email sales@viperguard.co.uk and discuss any issues or areas of concern you may have, in confidence, with a member of the Viper Guard team.

FAQs

I am concerned about the safety of my driver whilst sleeping overnight in his cab?
Fit lokgards to the cab doors and install a gas alarm inside the cab. Lokgards offer additional security as well as peace of mind for the driver, giving him or her a better nights sleep. The gas alarm will warn of any attack by etheric gas

How long does it take to fit a set of lokgards?
It takes 5 to 10 minutes to fit them at time of purchase. Fitting time after that is less than a minute.

Will I have to drill a hole in my cab?
No. On some models you will need to change an existing screw or add a small tab – which we supply, but no drilling is required. Use of lokgards will not affect the warranty on your vehicle.

Do I have to lean out of the cab window to lock the device before going to bed?
No, this is an additional security product, or door lock and handle cover. You fit it with the door open when going to bed, and simply shut the cab door behind you, locking the cab door from inside as normal.

Can I use lokgard when I leave the lorry unattended?
Yes, put the lockable unit in place with the door open, close the door, push the locking bar in place, lock and remove the key.

I need a set of lokgards. How long will it take you to deliver?
If we have the item in stock then we can send on next day delivery if ordered before 12 noon. If stock levels are low or for a large volume order, delivery time can be up to 21 days. We always do our best to get them to as quickly as possible, especially if you have a trip abroad and need the additional peace of mind offered by lokgards.

Can I collect my order?
Yes, you can collect from our address in Warwickshire – Warwick HRI, Wellesbourne, CV35 9EF. Or we can direct you to your nearest distributor.

What do I do if I am not happy with my purchase?
As long as the item is unused and returned to us in good condition, we will refund your money. However our customers are always delighted with their lokgards and we have only been asked for a refund on one occasion.

Can I become a re-seller of lokgard?
Yes – we are always happy to hear from potential distributors both in the UK and throughout Europe. Please contact Nick Blake at Viper Guard. Tel 0870 190 0010 or email nickblake@viperguard.co.uk

I live in Poland. Can I purchase a set of lokgards from Viper Guard?
Yes we can ship to anywhere in the world. If we have a distributor in your country we will advise you of this. You can call us on  +44(0) 870 190 0010 or email sales @viperguard.co.uk or buy online at www.viperguardproducts.co.uk

Can using additional security reduce my insurance premiums?
Yes. Taking security of your vehicles seriously should result in cheaper insurance premiums. We recommend that your talk to your existing broker in the first instance but if that fails please give us a call and we will arrange for a free, no-obligation quotation.

I am concerned about risk of a gas attack?
Research such as the ROAD report, and the Danish report on attacks on drivers show that this is a real threat. We recommend that all cabs are fitted with a gas alarm.  We can supply a cost effective solution, which simply plugs into the cigarette lighter, working on 12v and 24v. Gas masks also available.

Should I carry out a risk assessment on my vehicles?
A drivers cab is his or her place of work and you are required to carry out a risk assessment. Reports such as ROAD 2003 confirm that there is an identifiable risk which you should include in your risk assessment. By providing additional door security products such as lokgards, and also a gas alarm you will have provided a solution and therefore complied with Health and Safety regulations.

What guidelines are given by the government?
Please visit http://www.homeoffice.gov.uk/documents/steer-clear-truck-theft06 where you can download a copy of the Home Office document “Steer Clear of Truck Theft”.

What additional security measures should I take to protect my customers’ goods whilst in transit?
We suggest additional door security for both cab and trailer. You may also want to consider tracking device on both the trailer and within the pallets or goods on the trailer. If the trailer is left unattended then the Red & Black Coupling lock/airline lock can be simply pushed onto the male coupling to secure the trailer and prevent unwanted movement. Alternatively you can consider a king pin lock.

I want to ensure that trailers on the loading bay are not accidentally moved during loading?
We can supply a cost effective solution with the Red & Black coupling lock/airline lock which simply pushes onto the male coupling on the trailer to secure it against unwanted or unauthorised movement.

My diesel consumption figures seem high and I am worried that it is being stolen.
We recommend that you fit an anti-siphon or anti-fuel theft device. There are several models on the market. All of them will protect your fuel once the level is below the depth of the device. However there are also devices available which will protect all the fuel in your tank. The decision you make will depend on your budget and also the reason why you are concerned about fuel theft. If you feel it is an internal problem then consider the Impregnable devices. However if you are looking for good basic protection against fuel theft, and have a limited budget, then the standard devices are more than adequate.

I have just bought a new van and want to use additional security on the doors.
You could consider Armaplate – an easy to fit plate which will secure your van doors; the Repeller or Slamlocks are a good alternative. Ask yourself if you want the device to be discreet or obvious to a thief?

I have just won a contract to carry dangerous goods. What do I need to comply with regulations?
You should visit http://www.hse.gov.uk/cdg/index.htm for an overview and also details of the classes of dangerous goods http://www.hse.gov.uk/cdg/classes.htm
A full copy of the regulations http://www.hse.gov.uk/cdg/regs.htm and http://www.hse.gov.uk/pubns/cdg.pdf

This is a detailed document and must be read with care. We can help you with items under section 8.1.1. 8.1.3-8.1.5 and 8.5, which advises you how to provide correct documentation and vehicle equipment.

What vehicle equipment do I need to comply with ADR regulations?

• One wheel chock suited to the weight of the vehicle and dimension of the wheels;
• Two (2) self standing warning triangles;
• A suitable warning vest or warning clothing for each member of the vehicle crew (European Standard EN471);
• A pocket lamp (See also ADR 8.3.4) for each member of the vehicle crew;
• A respiratory protective device conforming to additional requirement S7 (see ADR 8.5) if this additional requirement applies according to column 19 of the Dangerous Goods List and;
• The personal protection equipment necessary to take the additional and/or special actions referred to in the written instructions required by regulation 24(5) and specified in ADR 5.4.3 (see documentation)

My drivers are going into Europe for the first time. Are there any items I need to supply under Health and Safety regulations?
Yes and this will vary dependant on the rules of the countries in question. You can find an overview here of compulsory equipment. http://www.theaa.com/motoring_advice/touring_tips/AA_compulsory_equipment_april2007.doc
Viper Guard can supply all the items you may need. Call 0870 190 0010 or email sales@viperguard.co.uk listing the countries you are travelling through and we will get back to you with full details and a quote for supply.  

I am really busy and do not have time to look at a website, but need to buy safety and security products. What do I do?
Simply call 0870 190 0010 or email sales@viperguard.co.uk and a member of our sales team will take a list of your requirements, and get back to you with a quote.